Q: How do I schedule a transport?
A: There are two ways to go about scheduling a transport.
1) Submit the online application which is located in the "Schedule a Transport" tab.
2) You can call the on duty crew directly at (650) 222-2046.
Q: What are the hours of operation?
A: Normal hours of operation are 7:30am to 7:30pm. (However, special arrangements can be made in advance.)
Q: What types of insurance does your company accept?
A: The South San Francisco Fire Department accepts all types of insurances. (Self Pay method is available.)
Q: What is considered a Non-Emergency transport?
A: The BLS Ambulance provides service to patients who are non ambulatory, bed confined, and without life
threatening chief complaints.
Q: How far can a patient be transported?
A: The BLS Ambulance may transport a patient anywhere in San Mateo County as well as the Greater Bay Area.
Q: Does the BLS Division offers any other services?
A: The BLS Division offers a variety of public education classes for example: CPR, Fire Extinguisher Operation,
Emergency Response Team Training, and San Mateo County Accredited EMT-Basic Course.
Q: What documents are needed to be filled out for BLS transport?
A: The required documents are "Physician Certifying Statement" (PCS).
For further questions, feel free to call Fire Administration at (650) 829-3950